General terms and conditions


  1. These General Terms and Conditions “T&C” apply to the business of meeco Servicios Globales S.L., Avenida Cataluña 16, 03540 Playa de San Juan, Alicante, Spain (hereinafter “we”, “us” or “Company”). The Company is the owner and operator of the website (hereinafter “Website”).
  2. The Company sells product keys for the activation of the respective software to private and business customers via its website. (“Customer”, “you”). The licence is only concluded with the respective installation and acceptance of the terms of use, which regulate the right of use between you and the respective provider.
  3. These terms and conditions apply to the above-mentioned areas as well as to all other services offered by the Company directly or indirectly to the Client, always in accordance with the terms and conditions in force at the time of the conclusion of the contract.
  4. The order is confirmed by the supplier. The contract is concluded as soon as the buyer receives the order confirmation. If the confirmation is not received within a reasonable period, the buyer shall be deemed to have rejected the order and shall be entitled to conclude the contract with another supplier.
  5. These GTC also apply to purchase contracts concluded by other means, e.g. by telephone, letter or via other marketplaces. For these types of contracts, the respective valid GTC will be provided directly to the customer. In addition, the customer will be informed in the order confirmation where he can download the GTC on the Internet.


  1. The Company reserves the right to change prices at any time. The prices listed on the website “” at the time of the conclusion of the contract or according to the Company’s price list shall apply. The prices applicable to the customer are those in force at the time of purchase.
  2. Prices are quoted in EUR. VAT, advanced recycling fee and handling fee are included for end customers (b2c). These are also charged to resellers or institutional customers (b2b). Shipping costs are charged separately.
  3. There is no minimum order value for the redemption of vouchers, promotions or discounts.
  4. Vouchers and discount promotions cannot be combined. Vouchers and discount campaigns are only valid for one purchase in our online shop. After that they are no longer valid.
  5. If voucher and discount promotions are redeemed several times in the online shop by the same customer, the Company reserves the right to charge the customer for this amount and/or to block the customer’s account. The company also reserves this right in the event that the customer attempts to circumvent this regulation, in particular by using other e-mail addresses.
  6. If there are special conditions for vouchers, special offers and discounts, please check the relevant information on the respective offers and discounts. In this case, they take precedence over these T&Cs. The special conditions will be explained by the Company during the voucher or discount promotion and will also be communicated in the email confirming the online purchase.


  1. Delivery will be made as soon as possible. At the same time, we would like to grant the customer his right of withdrawal so that the delivery can be made at the earliest within 15 working days after the order.
  2. If the customer waives the right of withdrawal, delivery can take place immediately after receipt of the waiver.


  1. The key will be dispatched within 24 hours, but usually immediately after receipt of the order. If a product key does not work, we will replace it free of charge (activation with other modified internet/retail versions may fail in some circumstances. This happens very rarely, and if it does, you will receive a new key or your money back immediately. You are not at risk).


  1. The licence is designed for activation on a single device. The lifetime is unlimited as long as the product is used on the same device. If the computer is formatted, reinstalled or hardware changes are made, there is no longer any guarantee that the key will continue to work on the computer.


  1. Delivery is made with the transmission of the code by e-mail, there is no delivery by post. If you prefer the installation file on a USB stick or DVD, we can send it to you for an additional charge plus shipping costs. In the case of the USB stick and DVD, simply double-click on the start or configuration file and the installation will start automatically. Then simply enter the product key when prompted and the installation will be performed automatically from the USB stick or DVD.


  1. The customer is obliged to pay the invoice amount within 30 days of the invoice date. Unless he has already paid the amount during the ordering process by credit card, Paypal, Bitcoin, TWINT or other payment systems.
  2. If the invoice is not paid within the aforementioned payment period, the customer will receive a reminder. If the customer does not pay the invoice within the specified reminder period, the customer shall automatically be in default. From the time of default, the customer shall pay interest on arrears at a rate of 5%.
  3. If the customer does not pay the invoice within the period originally stated, the company will send a first reminder at no additional cost. If the customer does not pay the first reminder within 10 days, the company is entitled to charge interest on arrears in the amount of EUR 5,00. If payment is not made within the specified period of 10 days, the Company will send a final reminder with default interest of EUR 15.00 (EUR 5.00 for the first reminder, EUR 10.00 for the final reminder). If the customer does not pay within 10 days despite the final reminder, the company may initiate enforcement proceedings. In this case, the customer must pay a processing fee of 50.00 euros plus default costs of 15.00 euros. The company reserves the right to charge additional enforcement costs.
  4. The invoice amount cannot be offset against any claims the customer may have against the company.
  5. In the event of late payment, the Company reserves the right to refuse to provide services, deliver the Product or grant the Licence.


  1. The customer has the right to cancel this contract in writing within fourteen (14) working days without giving any reason.
  2. The withdrawal period begins when the purchase is made.
  3. The withdrawal must be a clear declaration sent to the company in writing (e.g. by e-mail or post). The customer can formulate the withdrawal himself or use the [withdrawal form].
  4. In order to comply with the withdrawal period, it is sufficient for the customer to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
  5. If the Customer withdraws from the contract, the Company shall return all payments made by the Customer for the order in question, including delivery costs (with the exception of additional costs resulting if you have chosen a type of delivery other than the cheapest standard delivery offered by us), without undue delay and at the latest within fourteen (14) days from the day on which the Company received notification of the withdrawal from the contract.
  6. For the refund, the Company will use the same means of payment that the Customer used for the order and payment, subject to other agreements with the Customer. This refund will not be charged to the customer under any circumstances.


  1. Unless otherwise agreed, the Company shall fulfil its obligation by providing the agreed service.
  2. A large part of the company’s services are offered online. For other services, the company’s head office is the place of performance, unless otherwise agreed.


  1. The customer is obliged to exercise the rights of use only to the extent granted to him. The customer is fully responsible for the safekeeping of his access data and passwords. The customer is responsible for the content of the collected data and information.
  2. The client is obliged to make all necessary arrangements without delay so that the company can provide the service. The Client shall make the arrangements at the agreed place, time and to the agreed extent. Depending on the circumstances, it may be necessary to provide the Company with appropriate information and documentation.
  3. By accepting these General Terms and Conditions, the customer confirms that he/she is fully capable of acting in his own interest and of legal age. By registering, the customer expressly declares that all information provided is correct and up-to-date and complies with the rights of third parties, morality and the law.


  1. Ownership of the goods remains with the company until the purchase price has been paid in full. Until then, the customer may not dispose of the products, in particular he may not sell, rent or pledge them.


  1. The Company endeavours to ensure good availability and takes reasonable precautions to protect the Website from third-party interference.
  2. However, the Company cannot guarantee that the website and the services offered will function without interruption or modification, nor can it guarantee that the files are free of viruses.


  1. The Company warrants that the products are free from defects in title at the time of transfer of risk.
  2. The Company does not guarantee the accuracy, completeness and reliability or the quality of the information and documents, processes and work results of the services offered, published or transmitted.
  3. The Company does not guarantee that the Website and/or the Products are free of spam, malware, spyware, hackers, phishing attacks, etc. that may impair the use of the Service, damage the Customer’s infrastructure (e.g. terminal equipment, PC) or otherwise harm the Customer.
  4. If the keys delivered have obvious defects in material or workmanship, you must notify us of these defects in writing within 10 (ten) calendar days of delivery. Hidden defects must be reported within the same period after their discovery. Failure to do so will invalidate our warranty obligation.
  5. A prerequisite for warranty claims is that the defect was not caused by improper or excessive use. If a defect only becomes apparent after 6 (six) months after delivery, the customer must prove that the product was defective at the time of the transfer of risk.


  1. Liability for indirect and consequential damage caused by defects is completely excluded.
  2. Liability for direct damages is limited to the amount of the service, product or licence purchased by the customer. This liability does not apply to direct damages caused by gross negligence or intent.


  1. All rights in the products, services and any trademarks belong to the Company or the Company is authorised by the owner to use them.
  2. Neither these General Terms and Conditions nor any individual contract associated with them have the transfer of intellectual property rights as their content, unless this is expressly mentioned.
  3. In addition, any other use, publication or distribution of information, images, text or other things obtained by the Client in connection with these Rules is prohibited unless expressly authorised by the Company.
  4. If the customer uses content, texts or image material in connection with the company in which third parties have a property right, the customer must ensure that the property rights of third parties are not infringed.


  1. The Company may process and use the data collected upon conclusion of the contract in order to fulfil the obligations arising from the contract. The Company shall take the necessary measures to secure the data in accordance with the statutory provisions. The customer agrees to the storage and use of his data by the company in accordance with the contract and is aware that the company is obliged and entitled to disclose customer information to them or to third parties on the basis of court or official orders. Data required for the provision of services may also be passed on to commissioned service partners or other third parties.
  2. In addition, the data protection regulations apply.


  1. The version of the General Terms and Conditions valid at the time of conclusion of the contract shall apply to the customer. Unless the customer has accepted a more recent version of the GTC.


  1. The provisions of the individual contracts which further specify the provisions of these GTC shall take precedence over these GTC.


  1. If a provision of this contract or of an annex to this contract is or becomes invalid, the validity of the contract as a whole shall not be affected. The contracting parties shall replace the invalid provision with a valid provision that comes as close as possible to the economic purpose of the invalid provision. The same applies to any loopholes in the contract.


  1. Both parties undertake to treat all information transmitted or acquired in connection with the services as confidential. This obligation shall remain in force even after termination of the contract.

Force majeure

  1. If the Company, its suppliers or third parties cannot meet the delivery deadline due to force majeure, such as: Natural disasters, earthquakes, volcanic eruptions, avalanches, storms, severe weather, wars, riots, civil wars, revolutions and insurrections, terrorism, sabotage, strikes, nuclear accidents or reactor damage, epidemics, pandemics; the Company shall be released from its obligations for the duration of the force majeure and a reasonable start-up period after the end of the force majeure. If the force majeure lasts longer than 30 days, the Company may terminate the contract. The Company will refund to the Client any payments already made.
  2. Further claims, in particular claims for damages due to force majeure, are excluded.


  1. We only supply keys for the activation of the respective software. The licence only comes into effect with the respective installation and acceptance of the terms of use, which regulate the right of use between you and the respective manufacturer. The principle of exhaustion has come into force and the licence is “exhausted”, generally as soon as the product is legally marketed for the first time. The current offering is a computer program that has been circulated for unlimited use in the form of an activatable product key with the ability to download the program. Microsoft has received appropriate compensation for this. Microsoft’s licence entitles the user to download and use updates and upgrades.
  2. We offer you particularly attractive prices for used licences from volume licence agreements, which must be legally treated as parts of volume licences when first purchased. The division of volume licences for the purpose of separate resale is legal.


  1. These GTCs are subject to UK law.
  2. Any disputes arising out of or in connection with these GTC shall be subject to the jurisdiction of the court at the registered office of the Company. The United Nations Convention on Contracts for the International Sale of Goods (SR is expressly excluded.