Knowledge Base

Difference between OEM, Retail and Bound licenses

OEM:

These are licenses that only have one activation and are associated with the motherboard of the computer. They are licenses that an original equipment manufacturer usually puts on a new computer. Microsoft does not sell this type of license to individual customers and you can take advantage of exclusive access because we acquire them in large volume.

Important:

• Perpetual license, with 1x...

When does error 0x803fa067 appear?

If you have Windows 10 Home installed on your computer and you purchased an additional product key for the Windows 10 Pro version, you should follow the steps below to activate it.

• Open the Activation page in Updates and Security in the Windows settings. There is a link called "Change product key" inside. You should start by clicking on this option. You can enter your new product key in the Activation section of the Windows settings...

UPDATING FROM WINDOWS 10 HOME:

Disconnect your internet connection for the following process!

1. Open the Settings app through the start menu (or the home page in tablet mode) and select the Update and Security category.

2. Select Activation and then click on the Change Product Key button. Enter the generic Windows 10 Pro key VK7JG-NPHTM-C97JM-9MPGT-3V66T. This key converts Windows 10 Home into Windows 10 Pro.

3. After restarting to upgrade to Windows 10 Pro, the...

How Many Cores/Processors Do I Need?

Press Ctrl + Shift + Esc to open the Task Manager. Select the Performance tab to see how many cores and logical processors your PC has...

Differences between Microsoft Servers

Essentials

An affordable and lightweight server option, ideal for small businesses. It has all the essential features and supports up to 25 users and 50 devices with a single license. Although it is the cheapest of all, it does not include some advanced features such as Active Directory, failover clusters or virtual machines.

Standard

Ideal for businesses with physical server configurations or minimally virtualised. It gives...

Licences for Physical Cores:

In this licensing mode, the cores of the physical machine are licensed. This allows for maximum performance of the physical machine and the Windows Server. It is also the most expensive option, as if a physical machine has many cores per processor, licensing them all requires several licences. You can also choose to license only a certain number of physical cores, but the server will not operate at the same processing speed as if all the cores are licensed...

Windows Server and CAL Licences

If you want to learn more about what CAL's are and why Microsoft requires them for each user and device that accesses the Windows Server, keep reading.

What are CAL’s and why are they needed?

CAL’s, as briefly described above, are Client Access Licences. These licences allow the user to access the Windows Server and its functions, whether it's the database, mail servers, Power Automate, etc.

There are 4 types of CAL; The User CAL...

How to Use Microsoft Support and Recovery Assistant

Often, when installing a new program purchased from our website, you may encounter issues such as the program not activating or compatibility problems.

The number one cause is pre-installed programs on your computer that remain active, even though you think you've deleted them all. For this reason, we are now going to show you the steps to follow to uninstall all the programs you may have on your computer to ensure a successful...

Uninstalling Pre-installed Office Programs

Microsoft Office is one of the most widely used office suites, but sometimes it is necessary to uninstall it to solve problems, free up space, or change versions. Below, you will find the basic steps for Windows and macOS.

1. Uninstall Office on Windows

Using Windows Settings

• Go to Start → Settings → Apps → Installed Apps.
• Search for "Microsoft Office" in the list, click on it an...

How to Take a Screenshot?

Step 1: Capture the Image

Windows provides six methods to take a screenshot. Three require the Print Screen (PrtScn) key, while the rest require the Windows (Win) key.

On external keyboards, you'll find a PrtScn key located in the top right corner. The...